Returns & Exchanges allows 30 days from the shipping date for the customer to decide whether or not the merchendise is suitable to their liking for a full refund, with the exception of shipping costs. Returns made after 30 days will be for store credit only & will incur a 10% restocking fee.

If the item is damaged upon receipt, please give us a call right away at (800) 790-9977 or e-mail us at so that we can get it resolved as soon as possible. Sending a picture of the damaged merchandise to our email is also very helpful. Damaged merchandise upon arrival will be refunded in full.

Merchendise that has been worn, washed, or altered in some way WILL NOT be eligible for return. also knows that purchasing apparel online, although MORE convenient, might be harder to gauge the fit and size or color of a specified garment. If you purchased something with us, and it doesn't fit, we can process an exchange for you. Once we receive the merchandise at the store, we will send you the appropriate size immediately (subject to inventory availability). Please note that the customer is responsible for the shipping cost to send the item to the store, but we will not charge shipping costs to send the new item to the customer. If what you purchased is not available in the size necessary or the color was not what you had expected, you can choose something else from our large inventory, or request a refund for that item.

If you need to make a return or request an exchange, please give us a call at (800) 790-9977 or e-mail us at so that we can start the process and make sure you are on your way to a stylish wardrobe!

International Orders has partnered with GlobalShopex in order to fulfill international orders. Once you have processed your order online, GlobalShopex will process your payment and guarantee delivery. All inquiries should be directed to GlobalShopex at or (786) 314-7144.

Call GlobalShopex Local Numbers:
Australia (Sydney) • Tel: (612) 9037 0252
United Kingdom • Tel: (020) 3371 9380
Japan (Tokyo) • Tel: (3) 4520 9639
Spain (Madrid) • Tel: (91) 829 5114
South Africa • Tel: (27 10) 500-2487
Canada (Toronto) • Tel: (416) 840 5719
France (Paris) • Tel: (01) 7666 0593
Mexico (DF) • Tel: (55) 8525 3179
Brazil (Sao Paulo) • Tel: (11) 3957 0408
Peru (Lima) • Tel: (1) 718 0788
Colombia (Bogota) • Tel: (1) 508 2859
Chile (Santiago) • Tel: (2) 368 0900

Thank you for being loyal FSBMens customers.


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